abc7 Privacy Policy

By using the abc7 platform, you are considered to have accepted the terms of this privacy policy. We take your privacy very seriously and are always committed to protecting your personal information. This policy explains in detail what kind of information abc7 collects, how that information is used, who it may be shared with, and what your rights are.

1 Types of Information Collected

abc7 collects various types of information to provide its services. This information is collected solely to give you a safe, fair, and personalized experience.

1.1 Identity Information

When you open an account at abc7, your name, date of birth, email address, and mobile number are collected. National ID information may also be required for age verification and identity confirmation, to ensure that only those aged 21 or older can use the platform.

1.2 Financial Information

To process deposits and withdrawals, information related to your payment method — such as relevant details for bKash, Nagad, Rocket, Upay, or a bank account — is collected. Full card or account numbers are never stored on our servers; only the information needed to complete transactions is kept in encrypted form.

1.3 Browsing and Device Information

When you use the abc7 website, some technical information is automatically collected, such as:

• IP address and approximate geographic location
• Browser type and version
• Device operating system
• Session duration and pages visited
• Cookies and session tokens

This information is used to improve platform performance, detect fraudulent activity, and ensure security.

1.4 Gaming Activity Information

Information about your betting history, win/loss records, bonus usage, and game preferences is collected. This information is used to ensure responsible gaming, prevent fraud, and create a personalized experience for you.

2 Purpose of Using Information

abc7 uses collected information only for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Financial Transactions: To safely complete deposit and withdrawal processes.
• Customer Service: To assist with resolving issues and maintain communication through support channels.
• Security and Fraud Prevention: To detect unusual activity and maintain platform security.
• Responsible Gaming: To assess the risk of excessive gaming and provide support when needed.
• Legal Obligations: To comply with applicable laws and regulations.
• Platform Development: To improve the user experience and quality of service.

We never sell your information to advertisers or third parties for commercial purposes.

3 Data Storage and Security Measures

abc7 uses the highest industry-standard security technology to protect your information. The key components of our security infrastructure are as follows:

• SSL/TLS Encryption: All data exchanged between your device and our servers is secured with 256-bit SSL encryption.
• Data Encryption: Stored sensitive information is always kept in encrypted form.
• Access Control: Only authorized staff can access your information for specific necessary purposes.
• Regular Security Reviews: Regular system audits are conducted to identify potential vulnerabilities.
• Firewall and Intrusion Detection: Advanced network protection systems are active to prevent unauthorized access.

Information is retained only for as long as it is needed. Once legal obligations are fulfilled, unnecessary data is securely deleted.

4 Sharing Information with Third Parties

abc7 never sells your personal information under any circumstances. However, limited information may be shared with the following parties in specific situations:

4.1 Payment Processors

The minimum financial information needed to complete transactions through payment methods such as bKash, Nagad, Rocket, Upay, or bank transfer is shared with the relevant payment processor. These third parties operate under strict confidentiality agreements.

4.2 Technology Service Providers

For hosting, cloud services, and cybersecurity, some trusted technology partners may access limited and encrypted data. They are required to comply with abc7's strict privacy standards.

4.3 Legal Obligations

Information may be disclosed to authorities if required by a court order, statutory investigation, or legal obligation. In such cases, abc7 provides only the minimum information legally required.

4.4 Fraud Prevention

If serious fraudulent activity is detected, relevant information may be shared with security agencies. This is done in the interest of protecting all users.

5 Cookie Policy

The abc7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help us improve the quality of our service.

• Essential Cookies: Necessary to maintain login sessions and ensure security.
• Functionality Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to generate anonymous statistics about site usage.

You can control cookies by changing your browser settings. However, disabling certain cookies may cause some features of the site to not work properly.

6 User Rights

As a user of the abc7 platform, you have the following rights:

• Right to Access: You can request to know what information we hold about you.
• Right to Correction: You can request the correction of inaccurate or incomplete information.
• Right to Deletion: In certain circumstances you can request that your information be deleted, though some information must be retained for a specified period due to legal obligations.
• Right to Object to Processing: You can object to the processing of your information for specific purposes.
• Right to Data Portability: You can request to receive your information in a structured format.

To exercise these rights, send an email to [email protected]. Our team is active 24/7 and provides support in both Bengali and English.

7 Protection of Minors

abc7 strictly provides services only to those aged 21 or older. We do not knowingly collect any information from minors. Age verification is mandatory during the registration process.

If we find evidence that a minor has created an account, that account will be immediately closed and all related information will be securely deleted.

8 Data Transfers

Our servers and services may be located in various countries. Wherever your information is stored or processed, the standards of this privacy policy will always apply and industry-standard security measures will be maintained.

abc7 ensures that adequate safeguards — such as contractual confidentiality obligations and encryption — are in place for any international data transfer.

9 Response to Security Breaches

If a security breach occurs and it may affect your information, abc7 will promptly take the following steps:

• Investigate the nature and extent of the incident
• Notify affected users as quickly as possible
• Take immediate technical measures to minimize damage
• Improve procedures to prevent the same incident from happening again in the future

10 Policy Changes and Updates

abc7 reserves the right to amend this privacy policy when necessary. If there are significant changes, we will inform you in the following ways:

• By displaying a clear notice on the website
• By sending a notification to your registered email
• By noting the update date at the top of the page

If you continue using the platform after the amended policy is published, you will be considered to have accepted the new policy.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, do not hesitate to contact us. The abc7 customer service team is active 24/7 and can provide support in both Bengali and English.

Support email: [email protected]

We review every complaint seriously and strive to ensure a proper resolution. The security of your information at abc7 is our top priority.